Friday, 21 April 2017

"So, whatcha been up to?....."

I've been a little quiet on the "work orientated" technical / geek front for most of this year.  The main reason being, I re-focused my geeki-ness - mainly due to the work I was doing here last year:

http://tonyisageek.blogspot.co.uk/2016/12/ibm-bmw-and-iot.html

Now, I've officially migrated to the IBM Watson group, where my role is to help transform businesses using Cloud based Cognitive technologies that can think like a human, using the IBM Watson API services.

Here's an official Vodafone press release on something I've been contributing to:

Vodafone to use artificial intelligence to speed up online queries

  • TOBi, Vodafone’s new artificial intelligence (AI) chatbot, is now helping some customers online
  • It will be available soon in the My Vodafone app new messaging service as well, so customers can speak to advisors whenever they want
Vodafone UK has launched TOBi – the artificial intelligence (AI) chatbot – as an innovative way of offering our customers a quicker web chat service.  TOBi, a virtual customer services’ agent, can handle a range of customer queries including device troubleshooting, usage and order tracking amongst many others.

Press release link: https://mediacentre.vodafone.co.uk/pressrelease/vodafone-use-artificial-intelligence-speed-online-queries/


...and this is only the start.  I'm sure I'll be posting more Cognitive Services geeki-ness over the coming year, if I actually manage to get some time to do so.  I wonder if I could write an AI bot to do it for me? or even write code for me?.... I need to spend more time in Airport departure lounges again!


Gratuitous sales pitch:

Get started yourself, visit: https://www.ibm.com/watson/developercloud/starter-kits.html

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